Bills & Tariffs -

Learn what makes up your energy bill, how tariffs work and what to check before you switch.

Your Energy Bill

Energy bills can be hard to follow. So, start by learning what the main figures mean and how your bill is worked out.

Explore Energy Bills →

Your unit rate and standing charge affect how much you pay. So, learn what they mean and how they are used.

Explore Energy Charges →

The Energy Price Cap limits some of the rates suppliers can charge. However, it does not limit your total bill.

Explore the Price Cap →

Tariffs can have different prices, terms and ways to pay. So, learn how they work before you compare them.

Explore Energy Tariffs →

Not sure who supplies your gas or electricity? Find out how to check and what you will need.

Find Your Supplier →

Switching can sometimes save you money. However, you should compare the whole tariff before you decide.

Explore Switching →

If your bill looks wrong, first check the meter reading, dates and tariff. Then, find out what to do if there is still a problem.

Get Help With Bills →

Not sure where to start? Simply choose what you need help with.

My bill is too high →

Check your bill, energy use and tariff. Then, see what may have changed.

I don’t understand my bill →

Learn what the main charges and figures mean.

I want a new tariff →

First, learn what to check. Then, compare your choices.

I want to switch →

Check your current tariff first. Then, see what other choices are available.

I don’t know my supplier →

Find out who supplies your gas or electricity.

My bill looks wrong →

Check the figures first. Then, find out what you can do if something is wrong.

Switching may save you money. However, a tariff that looks cheaper may not always cost less overall.

So, compare unit rates, standing charges and other terms. Also, use your own energy use when you compare costs.

Our energy comparison and switching service is coming soon.