Terms and Conditions
Last updated: 22 October 2026
1. About Energility
Welcome to Energility (energility.co.uk).
Energility is a free, independent, non-commercial educational website providing information about energy, utilities, sustainability and related business matters.
By using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue using the website.
2. Purpose of the Website
Energility aims to make complex subjects easier to understand, help visitors identify opportunities to reduce unnecessary costs and support informed, responsible decisions.
All information is provided for general educational and informational purposes.
Energility does not sell products or services, arrange contracts, operate commercial comparison or switching services, or receive commissions from suppliers or other organisations.
3. Accuracy of Information
We aim to provide information that is accurate, useful and reasonably up to date.
However, energy prices, tariffs, regulations, government schemes, eligibility requirements and other information can change.
We cannot guarantee that all content will be complete, accurate or current at every moment.
Visitors should verify important information with relevant official sources before making decisions.
4. No Professional Advice
Information published on Energility does not constitute personalised financial, legal, tax, engineering or other regulated professional advice.
Any explanations of bills, contracts, tariffs or other documents are provided for general informational purposes.
Visitors remain responsible for their own decisions and should seek advice from appropriately qualified professionals where necessary.
5. Contacting Energility
Visitors may contact Energility with questions or requests for clarification.
Our contact form allows visitors to provide supporting documents where these are relevant to an enquiry.
We may review submitted information to help explain terminology, charges, processes or other relevant matters.
Submitting an enquiry does not create a professional adviser-client relationship or guarantee that we can provide a response.
6. Contacting Other Organisations
Visitors may authorise Energility to contact another organisation on their behalf in connection with an enquiry.
Where we agree to assist, any communication will be limited to the scope of the visitor’s request and authorisation.
Energility does not undertake to negotiate or enter into contracts, arrange switching, make financial commitments or exercise legal rights on behalf of visitors.
We reserve the right to decline requests that fall outside the website’s educational purpose or available resources.
7. Intellectual Property
Unless otherwise stated, original content on Energility is protected by copyright.
Visitors may read our content, share links and make other uses permitted by law.
Reproduction or redistribution of substantial portions of original material may require prior permission.
Further information is available in our Copyright Notice.
8. External Links and Third-Party Content
Energility may link to external websites, organisations and information resources.
These links are provided for convenience and educational purposes.
We do not control external websites and are not responsible for their content, availability, accuracy or privacy practices.
The inclusion of a link does not necessarily indicate endorsement of an organisation, product or service.
9. Acceptable Use
Visitors must not use Energility in ways that are unlawful, fraudulent or harmful.
In particular, visitors must not attempt to:
- Gain unauthorised access to the website or its systems.
- Interfere with the website’s operation or security.
- Submit malicious files or harmful code.
- Misuse the contact form for spam, harassment or fraudulent purposes.
- Misrepresent their identity or authority when requesting assistance involving another organisation.
We may restrict access or decline correspondence where necessary to protect the website and its users.
10. Privacy and Personal Information
Personal information submitted through Energility is handled in accordance with our Privacy Policy.
Visitors should avoid submitting unnecessary personal or sensitive information, including within uploaded documents.
Where an enquiry involves another person or organisation, visitors should ensure that they have an appropriate basis for sharing the information provided.
11. Website Availability
We aim to keep Energility accessible and functioning correctly.
However, we do not guarantee uninterrupted access.
The website may occasionally be unavailable because of maintenance, technical problems or circumstances outside our control.
We may modify, suspend or discontinue website content or features without prior notice.
12. Liability
Energility provides information in good faith for general educational purposes.
To the extent permitted by law, we are not responsible for losses arising from reliance on inaccurate, incomplete or outdated information, or from interruptions to website availability.
Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.
Nothing in these Terms affects any statutory rights that cannot lawfully be excluded.
13. Changes to These Terms
We may update these Terms and Conditions to reflect changes to the website, our activities or applicable law.
The latest version will be published on this page with an updated revision date.
Continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by law.
14. Applicable Law
These Terms and Conditions are governed by the laws of Scotland.
Any disputes will be subject to the jurisdiction of the Scottish courts, except where applicable law provides otherwise.
15. Contact
For questions about these Terms and Conditions, please contact:
Energility
Email: hello@energility.co.uk
Website: https://energility.co.uk/
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