Understand Your Energy
Energy can be complicated, but the questions people have are often straightforward.
Why is my bill so high? Which tariff should I choose? Should I switch supplier? How can I use less energy? Would solar panels or a heat pump work for my property?
Our Energy guides help you understand how energy works, what you are paying for and the options available to you.
Bills, Tariffs & Suppliers
Understand what you are paying for and how the energy market affects your choices.
Explore topics including:
- Energy bills
- Standing charges
- Fixed and variable tariffs
- Energy suppliers
- Comparing and switching
- Smart tariffs
- Help with energy costs
Explore Bills, Tariffs & Suppliers →
Meters & Your Energy Supply
Understand how gas and electricity reach your property and how your usage is measured.
Explore conventional meters, smart meters, prepayment meters and practical issues with your energy supply.
Explore Meters & Energy Supply →
Heating Your Home
Heating is one of the biggest areas of energy use in many homes.
Understand different heating systems, how they work and what can affect their running costs and efficiency.
Explore Heating →
Energy Efficiency
Using energy more efficiently can reduce waste, lower costs and make your home more comfortable.
Explore insulation, everyday energy use, appliances, EPCs and practical ways to improve the energy performance of your property.
Explore Energy Efficiency →
Renewable Energy
Renewable technologies can change how you heat, power and manage energy in your home.
Understand technologies including:
- Solar PV
- Battery storage
- Air source heat pumps
- Ground source heat pumps
- Solar thermal
- EV charging
Learn how they work before deciding whether they are appropriate for your property.
Explore Renewable Energy →
Energy Consumer Law
Understanding your rights can be just as important as understanding your tariff.
Our consumer guidance explains protections, supplier responsibilities and what you can do when something goes wrong.
Explore Energy Consumer Law →
Financial Support
If you are struggling with energy costs, support may be available depending on your circumstances.
Our guides explain financial help, grants and other support that may help with energy bills or improvements to your home.
Explore Financial Support →
Business Energy
Business energy can work differently from domestic energy, particularly when it comes to contracts, pricing and electricity requirements.
Our Business guides explain energy contracts, bills, efficiency, capacity and renewable technologies for organisations of different sizes.
Explore Business Energy →
Not Sure Where to Start?
My energy bill is too high →
Understand your bill and identify where your money is going.
I want to switch supplier or tariff →
Understand tariffs and switching before comparing your options.
I want to use less energy →
Explore practical efficiency improvements and everyday energy-saving measures.
I want to improve my home →
Explore heating, insulation, EPCs and renewable technologies.
I have a problem with my supplier →
Understand your rights and what you can do next.
Compare Energy
The cheapest-looking tariff is not necessarily the best option for every household.
When comparing energy, consider:
- Unit rates
- Standing charges
- Tariff type
- Contract terms
- Exit fees
- Payment method
- Your actual energy consumption
- Any additional benefits or conditions
Then use the same green status block:
Our energy comparison and switching service is coming soon.