Finding your supplier
Who is my gas supplier?
Talk to the Meter Point Administration Service.
You can:
- – Use their online Find My Supplier search tool
- – Call them on 0870 608 1524. (Calls to this number are charged at 7p per minute, plus your phone company’s access charge.)
They can also give you your Meter Point Reference Number (MPRN). This tells your energy supplier where your meter is and your gas supply number.
Recommendation
When you find your gas supplier, we recommend that you do the following:
- – Ask Find My Supplier for the MPRN and write it down.
- – Check your gas meter and write down the serial number, which is close to the barcode.
- – Contact your supplier and ask them to confirm the address, MPRN and serial number to ensure that all records are correct.
Who is my electricity supplier?
Energy network operators can tell you who your electricity supplier is.
- – Use the Energy Network Association search tool to find your network operator by postcode.
- – Then contact the network operator for your supplier details.
They can also give you your electricity Meter Point Administration Number (MPAN). This tells your energy supplier where your meter is and your electricity supply number.
Recommendation
When you find your electricity supplier, we recommend that you do the following:
- – Ask the Energy Network Association for the MPAN and write it down.
- – Check your electricity meter and write down the serial number, which is close to the barcode.
- – Contact your supplier and ask them to confirm the address, MPRN and serial number to ensure that all records are correct.