This is for credit meters
Your supplier needs regular readings from your gas or electricity meter to work out your bills. If you don’t send them readings, they’ll estimate your usage. This means your bill might be too high or low.
Call your supplier to give them the readings – or check if you can submit one on their website or app.
Digital metric meter
Example
This meter reading is 00544.
A digital metric meter will have an electronic or digital display, showing 5 numbers then a decimal point, followed by some more numbers.
To read the meter:
- Write down the first 5 numbers shown from left to right.
- Ignore the numbers after the decimal point, sometimes shown in red.
Digital imperial meter
Example
This meter reading is 1860.
A digital imperial meter has an electronic or digital display, showing 4 black or white numbers, followed by 2 numbers shown in red.
To read the meter:
- Write down the first 4 numbers from left to right.
- Ignore the rest of the numbers, shown in red.
Dial meter
Example
This meter reading is 7241.
A gas dial meter has 4 or more dials. Each one turns to point to a number between 0 and 9.
Each dial on your meter will turn in the opposite direction to the ones next to it. Some dial meters start with a clockwise dial and some start with an anticlockwise dial – check the direction of your dials before you read them.
To read the meter:
- Read the first 4 dials from left to right – ignore the large dials or red dials.
- If the pointer is between two numbers, write down the lower number – if it’s between 9 and 0, write down 9.
- If the pointer is directly over a number, write down that number.